Shipping policy
SHIPPING POLICY
Every item is printed to order by our print partner, so there are two parts to the timeline: production, then shipping.
PRODUCTION
Orders take a few business days to produce before they ship. Apparel and stickers are made individually, which takes a little longer than pulling something off a shelf — but it means less waste and no dead inventory.
SHIPPING
Once produced, most orders arrive within 2 to 8 business days within the United States, depending on the item and your location. You'll receive tracking by email as soon as your order ships.
Shipping rates are calculated at checkout based on your location and order size.
If you order multiple items, they may be produced at different facilities and arrive in separate packages at different times. That's normal and nothing has gone wrong.
DELAYS
Delivery estimates are estimates. Weather, carrier backlogs, and holidays can slow things down, and we can't guarantee delivery dates. If your order seems stuck or tracking hasn't updated in several days, email us and we'll look into it.
WRONG ADDRESS
Please double-check your shipping address at checkout. If a package is returned because of an incorrect address, we can reship it, but you may be responsible for the additional shipping cost.
LOST OR DAMAGED IN TRANSIT
If your order arrives damaged or doesn't arrive at all, see our Refund Policy — we'll make it right.
QUESTIONS
summitandbackagain@gmail.com